The mass claim specialist ConsumerClaim is launching an action against Apple together with the Aequitas Advocacy Foundation. The organizations want the company to compensate customers for deliberately making certain iPhone models slower.
The complaint concerns various models of the iPhone 6, 7 and SE. Apple released updates to iOS in 2017 and 2018 that deliberately made these phones slower. The company said it did this to prevent problems with devices with older batteries. According to Apple, iPhones with old batteries could fail, the company said at the time, because the processor demands a lot from that battery.
According to the organizations, Apple did not sufficiently inform customers at the time: the company initially kept the step secret. As a result, some customers replaced their phone or battery prematurely. In the claim they hold Apple liable. The organizations want to request compensation of 100 euros per device from the company. For people who replaced their phones early, they even want higher compensation.
Participate for free
People who want to participate in the mass claim can register for free on the ConsumerClaim website. The two organizations will first enter into discussions with Apple to try to reach a settlement. If that doesn’t work, they go to court. If the organizations are right and compensation is paid, they will keep up to 25 percent of this. If they are not right, consumers will not have to pay any costs themselves.
There are also mass claims against Apple in Belgium, Italy and Spain for deliberately slowing down iPhones. In France, a fine of 25 million euros was previously imposed on the Cupertino company, and in Italy a fine of 10 million euros was imposed. In the United States, Apple has already coughed up a total of $613 million, about $92 per phone.
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