Care at a distance after a stroke (CVA or TIA)

Stroke treatments (CVA or TIA) have improved enormously in recent years. The hospital stay is often short. Patients recover better and feel better faster. That means they can go home earlier too. But once home, there are often still questions or a patient experiences certain limitations.

The Home Measurement app is an app that supports you during the first 12 weeks after your discharge from the hospital. With this app, your practitioner can guide you remotely. You do not have to go to the hospital for this. You can simply keep in touch with your healthcare provider from home or elsewhere.

In the Home Measurement app you will find information that can help you with questions that arise at home. But you can also share data with us, so that we can help you remotely. So you can share information with your healthcare provider in a simple and safe way and vice versa.

Why remote care?

With the Home Measurement app you send us data about your health. We can then provide you with specific information or assistance. This gives you more insight into your health. This helps with your daily functioning and improves your quality of life and well-being.

In the app you will find information in the form of text and videos. The information is about, for example, lifestyle or what you can do to reduce (physical) complaints. But you can also find advice on dealing with invisible consequences. Such as fatigue, emotional or behavioral changes and overstimulation.

The Home Measurement app therefore helps to offer care that matches your personal wishes and needs as much as possible. We think it is important that you can decide for yourself which care suits you best.

You can use the Home Measurement app in the first 12 weeks after your stroke. During this period, the nurse from the Medical Coordination Bureau will guide you. The nurse will call you at a number of fixed times to ask how you are doing:

  • 3-5 days after discharge
  • after 6 weeks
  • after 10 weeks
  • and after 12 weeks the nurse will ask you if you would like another appointment with the nurse specialist.

Your healthcare provider will register you for remote care. To use the Home Measurement app, you need a smartphone or tablet. You need to download the Home Measurement app from the company Luscii on your smartphone or tablet. Below is step by step how to do this.

  • You will receive an email from Luscii about the Home Measurement app at the email address you provided. You can then install the Home Measurement app. It is important that you can read this email in the hospital so that we can explain the Home Measurement app to you in the hospital.
  • If you don’t see the email immediately, check your spam or junk email.
  • You download the Home Measurement app on your phone or tablet via the App Store or via the Play Store.
  • To complete the registration, you will receive a verification code by email. Enter this code within 15 minutes, otherwise the code will expire and you will have to register again.
  • Are you having problems installing the Home Measurement app? Then make use of the Luscii helpdesk. You can call (085) 13 05 851 (available Monday to Friday 8.30 am to 5 pm) or send an email to: [email protected] Or go to the online help page www.luscii.com/help.

Have you installed the Home Measurement app? Watch the video ‘How does home measurement work’ by Luscii. Here we explain how the Home Measurement app works. The app contains all kinds of information about a stroke. You also regularly fill in a few short questions, in which we ask how you are doing.

Here’s how this works:

Actions

Today
Here you will find the measurements you need to take that day. For example, these are the questions you need to complete.

Behind every action is a blue button.
Have you already submitted an action? The home button changes from blue to gray.

You will receive an email from us and a notification in the app if you need to take a measurement that day.
Do you think the email is unnecessary? You can change this in your settings.

It is always possible to take an extra measurement. To do this, click on the gray button next to the measured value. This way you can take an extra measurement.

Self-care

This place (see figure 1) contains information about how to deal with the consequences of a stroke. You find:

  • information about the signs of a stroke;
  • information about stroke treatment;
  • tips for coping with the consequences of a stroke;
  • tips for a healthy(er) lifestyle;
  • tips for coping with fatigue.

Self-care action screenFigure 1: Self-care action screen

Messages

Sometimes your healthcare providers want to contact you. For additional questions, for example or an additional questionnaire. They often contact us via video calling or telephone. But they can also send you a message. You will then see that message under ‘messages’.

If you have a question for us, you can also send it to us via ‘messages’. Your healthcare provider will then call you back.

Measurements

We regularly ask you to fill in a few short questions via the app. For example about your fatigue. Or how it goes with learning to deal with the consequences of a stroke.
We will use your answers to help you further. For example, sometimes you get a tip to read something in the app.

Your healthcare providers at the hospital will be able to see your readings as soon as you send them. If they notice that you are not doing well, they will call you.

Problems with the Home Measurement app?

Do you have (technical) problems with the Home Measurement app? Then use the Luscii helpdesk. You can call (085) 13 05 851 (available Monday to Friday 8.30 am to 5 pm) or send an email to: [email protected] Or go to the online help page www.luscii.com/help.

Problems with tablet or smartphone?

Do you have problems with your own device (iPad, tablet, smartphone) and you can’t fill in a measurement? Please let us know that you cannot fill in a questionnaire or measurements. Then you can contact the Medical Coordination Bureau on telephone number 088 624 70 31 (available from Monday to Friday 8.30 am – 4.30 pm).

If you still have questions, you can call the location where you are being treated:

Zwolle

Neurology
088 624 24 58 (available Monday to Friday from 8.30 am to 5 pm)

meppel

Neurology
088 624 24 58 (available Monday to Friday from 8.30 am to 5 pm)

The article is in Dutch

Tags: Care distance stroke CVA TIA

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